Apple Acknowledges and Apologizes for Keyboard Problems with recent MacBooks

apple MacBook butterfly keyboard

In order to reduce the size of its recent MacBooks and make it thinner, Apple reinvented its design which has caused some major problems in its recent MacBook computers. Apple replaced the keyboard on the old MacBooks which people were more accustomed to with a new one with butterfly mechanism. 2016 and 2017 MacBook users complained about the keyboards getting damaged easily by dust and several lawsuits was filed against Apple. iFixit tore down the 2018 MacBook Pro when it came out and discovered Apple added membrane below the keyboard which was later confirmed by Macrumours as Apple’s attempt to quietly fix these keyboard problems. Did this really solve all the problems as intended by Apple? Well….  No. Apple were forced to respond to a recent publication by TheWall Street Journal highlighting several problems with the keyboard.

CNBC reports Apple’s admission to this problem only affecting a few users of the MacBook Pro 2018. An Apple spokesperson said, “We are aware that a small number of users are having issues with their third generation butterfly keyboard and for that we are sorry. The vast majority of Mac notebook customers are having a positive experience with the new keyboard. We recommend that any customer experiencing any issue contact AppleCare

Apple has offered to repair 2017 models and those released earlier for free but 2018 MacBook users are not eligible for this out-of-warranty repair. Ifixit recently discovered Apple quietly fixed MacBook Pro flexgate issues by making the flex cable of the 2018 MacBooks 2mm longer.

Posted by Biodun

Passionate about Technology and everything concerning it. Avid Gamer and Music Lover. Loves Chelsea FC. Overall, a nice guy. Find me on Instagram and Twitter.

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