Cyberpunk 2077 woes continue as Sony announced it will be pulling the game from its PlayStation store until further notice. The company has also promised full refunds for customers who purchased digitally. One of the biggest games of the year, Cyberpunk 2077 has been plagued with glitches and bugs on last-gen consoles causing a huge backlash online.
“SIE [Sony Interactive Entertainment] strives to ensure a high level of customer satisfaction,” Sony disclosed in the statement, “therefore we will begin to offer a full refund for all gamers who have purchased Cyberpunk 2077 via PlayStation Store. SIE will also be removing Cyberpunk 2077 from PlayStation Store until further notice.”
“Once we have confirmed that you purchased Cyberpunk 2077 via PlayStation Store, we will begin processing your refund. Please note that completion of the refund may vary based on your payment method and financial institution.”
Following Sony’s announcement, CD Projekt Red took to Twitter to announce the decision was made after reaching an agreement with Sony.
“Following our discussion with PlayStation, a decision was made to temporarily suspend distribution of Cyberpunk 2077 on PlayStation Store,” The Polish Studio announced. “You can still buy physical versions of the game in brick and mortar stores and online. All purchased digital and physical copies of the game will continue to receive support and updates as we continue to improve your experience.”
“According to our knowledge, starting today, everyone who is not willing to wait for updates and wants to refund their digital copy of the game, can do so by submitting a request at https://www.playstation.com/cyberpunk-2077-refunds/.”
“We are working hard to bring Cyberpunk 2077 back to PlayStation Store as soon as possible.”
On a possible removal from the Xbox Store, Joint CEO of CD Projekt Red Adam Kicinski told Reuters that is not in the works.
“We are not in such discussions with Microsoft at the moment,” Adam Kicinski disclosed in a statement to Reuters.
It’s troubling times for the Polish gaming studio. A recent report by Bloomberg revealed CD Projekt Red owners had lost $1 billion in wealth due to the buggy launch of Cyberpunk 2077. The company faces an uphill task to fix its reputation which is now in tatters.