Back in January this year, UBA unveiled its Chat Banker AI, Leo, the first of its kind from any Financial Institution in Africa. Since then, UBA account holders have been using the Chat Banker to perform transactions and lots more via its Facebook Messenger page. Read our review and how to use Leo on Facebook.
Leo has now been launched on WhatsApp with UBA making sure its customers and bankers have easy access to regular bank transactions without leaving the comfort of their home.
How to Use UBA Leo on WhatsApp
Various transactions can be done with UBA Leo on WhatsApp just like when using the bank’s USSD code. As long as you have a phone running WhatsApp, this service is available to you. Some of the transactions you can carry out with Leo are listed below:
- Bank Transfer
- Airtime Top-up
- Balance enquiry
- Bills Payment
- PIN management
- Customer care access
We made a video on how Leo works on WhatsApp which is available below.
What are your thoughts? Kudos to UBA for coming up with a new innovation yet again.