Fidelity Bank Customer Care Number – Fidelity Bank Live Chat

fidelity bank customer care number - how to check fidelity bank account number

If you have enquiries you can either get through to Fidelity Bank Customer Care Number or use the Fidelity Bank Customer Care Live Chat. If you are a Fidelity Bank account holder, there are times when you have an issue and need to get it resolved. Fidelity Bank customer care number line is available to its customers 24/7 and they have competent agents ready to solve all customer complaints. They operate on both inbound and outbound services (inbound desk for receiving calls/chats from customers and the outbound for upselling products and services, surveys, mystery and shopping.

Problems Solved by Fidelity Bank Customer Care Number and Live Chat

  • Information on Fidelity Bank products and services.
  • Account balance enquiry
  • Card transaction issues
  • ATM card block request
  • Online banking enquiries
  • Online banking password reset
  • Stop cheque instruction
  • Card PIN re-issue request
  • Dormant account reactivation
  • Account reactivation
  • General Account issues
  • Cheque book request
  • Statement of account request
  • All complaints spanning across all Bank products and services.
  • Cross-sell various products and services to select customers.
  • Mystery shopping exercises on request.
  • Escalate issues unresolved on first contact to the relevant units (TSD, E-Banking, IS Control etc.)
  • Daily calls to PoS merchants to check on machine status and reasons for low usage (issues escalated to E-Banking for follow-up).

Fidelity Bank Customer Care Number Lines – 24/7 Availability

If you need to speak to Fidelity Bank customer care on phone, dial any of the numbers below. Make sure you have enough airtime on your phone if your complaint is going to take some time.

  • You can reach them on 01-448-5252; you can also chat with them on WhatsApp by adding up this number – +2349030005252.

Fidelity Bank Nigeria Live Chat – 24/7 Availability

If you are the online kind of person then this option is for you. It is actually economical to contact them online instead of making calls to them.

  • If you are on Twitter, direct all complaints to their Twitter handle @fidelitybankplc.
  • On Facebook, Drop comments or message to Fidelity Bank Plc Page.
  • For email complaints, send all enquiries to true.serve@fidelitybank.ng.

WARNING: I’ve seen people dropping complaints and posting their bank details here, this is wrong and we will not be held liable for any scam or deductions that occurs on your accounts by preying scammers. This is just a guide on how to get through to your bank’s Customer Care service. Be warned!!!

How has been your experience with Fidelity Bank Customer Care Number service and Fidelity Bank Nigeria Live Chat? Drop comments below.

Posted by Biodun

Passionate about Technology and everything concerning it. Avid Gamer and Music Lover. Loves Chelsea FC. Overall, a nice guy. Find me on Instagram and Twitter.

26 comments

  1. Very useless
    They debited me twice without cash
    Please whoever is seeing this I need my money now because I’m stranded where I am

  2. It’s obvious ur bank is one of the dubious bank i’ve known so far. I have an error dispenser of 20,000 from stanbic atm machine on the 6th of this month which the machine fails to pay and my account was debited. I lodge the complain several times by calling your customer care line and i also visit the nearest fidelity bank to complain also, I was told the mistake was discover n will be reverse before 18th of may 2018. Up till this moment the money was not reverse. I humbly urge your highly esteem organization to reverse my money as soon as possible as i will not hesitate to go to any length since this is not the first time my money will be debited without reverse. A/c no 6019229783

  3. According to the directions given on how to transfer money which I followed, there’s no options where NUBAN Account number or setting of pin number can be filled there. So how do I go about it please?????????

  4. Dear Sir,
    Am Mr. Anyanwu Andy Nnamdi, when making transfer my account get blocked, please help and real open it for me, moreover am not in Nigeria right now, your response will be highly appreciated, while for any further details required from my side please informed, I will ensure immediately to your request,
    With Kinds Regards,
    Andy Anyanwu.

  5. I mistakenly entered a wrong password and have been locked out of my instant banking, I tried your live chat but I was unable to do anything please I want to you to do something cos I want to do urgent transaction thanks.

  6. I wanted to transfer money to my son this morning but due to the crisis in Kaduna they closed for security reasons and I tried to send through *770 the limit is hundred thousand naira only per day and try the other means of transfer that one too I have forget the user name and the password please help me out

  7. I wanted to transfer money to my son this morning but due to the crisis in Kaduna they closed for security reasons and I tried to send through *770 the limit is hundred thousand naira only per day and try the other means of transfer that one too I have forget the user name and the password please help me out

  8. I want to know maybe fidelity is scro account cos I have 1.000 in my account and I want to collect it… I just open the account and I don’t know much about them…

  9. My friend mistakly sent money to a different account number which is 6012367028 instead of 6012376028 pls am stranded here at sch

  10. I recharge 2000 Maura with my mobile code 770 now I can see the airtime on My phone MTN SIM… I don’t know why you people making things difficult for people sometimes

  11. I withdraw money through pos the dept me without paying me. These happens 24th December last year so since then it have not reverse back please help me thanks

  12. the number I use to register my online banking is stolen and I have change my number to new one BT I can’t transfer cos it is telling me,I have uses another number in another phone. What is fidelity problem.other banks have solve this particular problem for me except you people.if I come to your bank again.I will withdraw my money

  13. God will surely punish fidelity bank … Very stupid bank na God gor punish una for me
    Lemme nor see my reversal this time… Very dubious bank

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