If you have enquiries you can either get through to FCMB Customer Care Number or use the FCMB Customer Care Live Chat. If you are a FCMB account holder, there are times when you have an issue and need to get it resolved. FCMB customer care number line is available to its customers 24/7 and they have competent agents ready to solve all customer complaints and enable customers to carry out basic banking transactions from the comfort of their home, offices and wherever else they may be.
Problems Solved by FCMB Customer Care and FCMB Live Chat
- Information on FCMB products and services.
- Account balance request
- ATM Card re-issuance
- Card transaction issues
- ATM card blocking
- Online banking enquiries
- Online banking password reset
- Stop cheque instruction
- Card PIN re-issue request
- Dormant account reactivation
- Account reactivation
- General Account issues
- Cheque book request
- Statement of account request
- All complaints spanning across all Bank products and services.
FCMB Customer Care Number Lines – 24/7 Availability
If you need to speak to FCMB customer care on phone, dial any of the numbers below. Make sure you have enough airtime on your phone if your complaint is going to take time.
- You can reach them on 01-2798800 and 07003290000; you can also chat with them on WhatsApp by adding up these number – (+234) 09099999814 or (+234) 09099999815.
FCMB Nigeria Live Chat – 24/7 Availability
If you are the online kind of person then this option is for you. It is actually economical to contact them online instead of making calls to them.
- If you are on Twitter, direct all complaints to their Twitter handle @MyFCMB.
- On Facebook, Drop comments or message to First City Monument Bank Page.
- For email complaints, send all enquiries to customerservice@fcmb.com.
WARNING: I’ve seen people dropping complaints and posting their bank details here, this is wrong and we will not be held liable for any scam or deductions that occurs on your accounts by preying scammers. This is just a guide on how to get through to your bank’s Customer Care service. Be warned!!!
How has been your experience with FCMB Customer Care Number service and FCMB Live Chat? Drop comments below.
I need my sort code
I have a serious complaints against one of your customer care representative today Saturday 18th January 2020 by 5am I put a call across to Customer care representative one Miss Chinyere picked up the call while I was trying to plead with her to call me back due to short of Air time she insulted my Personality went ahead place my calls on busy so that I cannot be able to call again. The second time I called before she bared me from calling I spoke with Jemimah. I promise to close my account with the fcmb due to her unruly behavior and will therefore direct my soldiers to close their accounts with fcmb. Except the management of FCMB deals decisively with that act’s of unruly behavior. Thank you
I don’t know what happened to my account..I sent money to someone and she never got the money and you guys have debit me why
Please I forget my fcmb account number
Pls I av open flash me cash on my computer but after registering, I got a message that it was successful. That i should visit any branch nearby with valid I.d card to complete my registration. My question is, can the account be used to make payment, such as, Pay Bills and other transaction. What will be the charges and the commission on each bill payed.can the account operate as AGENTS account or for only bill payment
Hw can I change my number that I used in opening my account
I opened an account with fcmb some time this year with this number 08033818559 and email danielelvis90@gmail.com Can I get my banking details?
pls I do I get my account number
Gud morning pls I made a transaction to my Fcmb account but was not credited but debited but from the other bank,but I later receive q message that my Fcmb acc is restricted, my question is if I unrestrict will I get credited
Pls my fast cash money account is block pls can you unblock for me
Good afternoon.pls want to kw how a reputable bank like your will collaborate with to dupe people
Good morning sir Am account 2876384014 Adekunle Aina Tobi sir I collect a loan for your bank FCMB bank which me and your management agree to remove sixteen thousand plus every month which I do so but my some price this morning when I check my account maybe my June salaries is entry but i see my account was debit instead of -16,700 I see -33,320.54 pls help me
Good morning to you customer care. Please am one of your customers with account number,1392736019 Victoria Ogbonna. i made a transaction of one thousand, five hundred naira only( 1,500.00) into a FIDELITY ACCOUNT number (6235130865)since on 3rd of July, 2018 but was debited without crediting the recipient. Please i want your bank to reverse the money 1,500.00 back to my account. Thanks and a blessed day
Your WhatsApp application seems to be very poor , no response from any agent for more than 1hr.
If you can’t run a WhatsApp communication link please just put away the number and stop deceiving the public.
Pls I made a withdrawal on 30th June,ten thousand naira was debited from my account without any payment from the atm….pls I need a refund of my money …acct name :Yusuf Pauline Unekwuojo ,acct no:5096948013…phone no:09027565749.
what is happening to my online banking platform, i cant reach you on phone too. please i need you to retify the proplem as soon as possible.
Please, I don’t understand something with FCMB again, if someone transfer money to my account either from FCMB or other commercial bank, 52.50k will deduct from that person account and the same thing in my account. Because of this am tired of using this bank, if you can’t find solution to this am ready to vacate this account. It’s getting too much almost every day.
Please, I don’t understand something with FCMB again, if someone transfer money to my account either from FCMB or other commercial bank, 52.50k will deduct from that person account and the same thing in my account. Because of this am tired of using this bank, if you can’t find solution to this am ready to vacate this account. It’s getting too much almost every day.
Hello,am trying to deposit funds in my online trading platform but it keep decline and the site response to me is to contact my bank and i need to make the payment AsAp
Pls my I know how to change the default pin for internet banking
Gud morining sir/ma
i want to make inquire about the duration my loan that’s when i mine going to pay off this are my detail below
my name is Ademosu Oladapo A.
my acc/no 0760675017
Hello Mr /Mrs /ms, my name is Julius a Nigerian but I reside in SA. I just want to enquire from you how I can open a new account or reactivate a previous account that was in existence with former finbank, if possible what are the procedures?
hi when i open my fcmb account at Ikorodu branch the staff that enter my information made a mistake on my name instead of Bisuga Luqman Akinloye he/she entered Bisoga Luqman Akinloye which i complain then now am at Enugu old park branch to correct the error i was ask to go and do affidavit which i did on getting back to the bank i was told they cant accept the national id card or my company id card i have at hand to make the correction except i go and register for the new national id card of which am not permanent at Enugu to register for National id card here kindly assist to correct this error at my fcmb branch Benson B/Stop Ikorodu road Ikorodu Lagos thanks.
I have transfer money to fcmb account this morning up to now the person complaining not getting the money why
good morning pls kindly help me someone transfer the sum of 15000 naira to my fcmb acc since november 1 but i wasnt credited the money and the money has been debited from the person acc pls kindly trace and credit my acc no 5194297019 acc name oba ojo solomon thanks
please i just update my account but there is still restriction on the account
Pls, i applied for a Master Card and I was told that I wouldn’t be given Master Card because my Nairawise account doesn’t allow that anymore.
I have done the needful required of me. Yet, nothing has been done about it.
Pls, I would need a MasterCard for I use it for payment online. Pls, I need urgent reply as I would affect my business online. Help your customer
I purchased airtime for MTN network using the shortcode *329# and my account has been debited but am yet to receive the value of the airtime. Here is the transaction message :QR/Q10064738059/Airtime Top-up
Good morning I want to collect 2000 from my account yesterday… It was be removed from my account and the ATM dose not been dispances the money… Please help refrod the money back… My account number 5344254011 sanni owolabi tayo
Yesterday, I was debited for a declined transaction and haven’t get the value back since yesterday, and I need value on or before 12pm to pay a bill…if the value did not get there before dat time I will be fine 10,000 the amount I withdraw was 32,500
I made a transaction online,I bought data from my account worth 500 naria,it was deducted yet I didn’t receive any data on my phone.
Please why is my money been deducted everyday from my savings account. Immediately l transferred money to that account 300 plus was deducted and it has continued like that till now.
Hello please why my money is deducted for my saving account everyday expecially if somebody transfer money to me and anytime I buy recharge card for bank please help me resolve it and explain reason to me
I lost my bvn and account number
A money was transferred too my account but not reflect since 4 o’clock in the morning
Please I made a wrong transfer to this account
On 21 of December
On this access bank
Access bank
Abdul hameed usman.
2251578491.
Saving.
160,000
From my account
Ani Gabriel obiajulu
4974725014
Saving.
So please I need quick recovery of my money
During reset, my account was blocked, help out, pls.
good day pls my company NARIABET made a transfer of 20000,20000.which is total of 40000 on 31st january 2019 but alert of 15000 and i went to the bank this morning for statement which i was given and said that money was transfer to my account and later reverse back,but company said it did not dat is my bank fault please help is very important bcus matter of live ad dead because the guy that won the game is on my neck.a/c no.4057532014,a/c name.EKANEM REBECCA EMMANUEL
I transfer money from my fcmb account to my sister account 25k at sterling bank
Atm since last month, have been going to the bank even the manager said he can not do anything he even said we should not use pios again because I use it Tuesday on gas station 4k the manager said they can not do anything again I need assistance before I will move money out
My mobile banking password I have forgotten it
Sir My Account And Atm Card Has Been Block Due To Bvn Error What Should I Do
my account from fcmb have been blocked I can’t do any transaction on my mobile phone
Please sir how can I regain my username and password?
Hello sir… I 4get my username and password on fcmb app
why is my account blocked and I don’t know what is wrong with my account, please help me check it out
Help me to crate bvn
some one transfer 100k to my account since morning I haven’t gotten alert not in my balace
I’m really disappointed in fcmb, I contact the cs on whatsap but no reply same on. Facebook.
Pls how much will my daughter have in her account before she can be given cake on her birthday? Because she has not allow me to rest since her school went to FCMB Makurdi for an excursion and they were told the could be given cake as birthday present on their birthdays if they have particular amount in their accounts. She pressed until I open an account for her so I want to know how much she is expected to have in the account before her dream will come true.
Gud pls I applied for a letter of indebtedness from fcmb festac branch yesterday 21st October 2019, and I am yet to get it ,PLS I need it very urgent cus reason for the request will be closed today PLS I really need help this is my account number 2299701016
Gud evening sir/ Ma,PLS I applied for a loan top up through code but the amount that I was given was not much,pls is there any way I can apply for a bigger amount and a long duration pls
Kindly assist i did a transfer of 197,900 since last week Saturday from my FCMB..3290279010..ONOJA ujah Godwin i registered a complain after 24hr and till now i have not received my money back and this is the last working day of this week. Please i need my money back I beg you. And only FCMB that take this much time to reverse incomplete transaction. I beg you i don’t want to create a seem in branch.
DEAR CUSTOMER CARE I HAVE AN ISSUE WITH MY ACCOUNT . MY NAME IS CHIKA PETER CHINONSO …
(1) I HAVE TWO ACCOUNT WITH YOUR BANK AND ONE OF MY ACCOUNT IS BLOCKED
(2) I CHATTED TEMI ON FACEBOOK MESSENGER BUT SHE CAN NOT DO ANYTHING TO MY COMPLAIN
PLEASE THIS MY ACCOUNT NUMBER # 3004496025 & 3004496018
PLEASE UNBLOCK MY ACCOUNT
I used a pos machine and I was debited
But the pos declined the transaction
On the 24 of Dec 2019 I went to page to withdraw I was debited but the transaction was not successful and they have not reverse it now 9000 pls help me
December 24, 2019 at 3:08 pm
I used a pos machine and I was debited
But the pos declined the transaction
I used a pos machine yesterday and I was debited
But the pos declined the transaction
I used pos machine yesterday but the machine declined my money acct numbers 6600822014..oyeleke Paul.
My fcmb app as being block how can unblocke it
I want to unblock my ussd code please help, this is my account number 7013242017,and this is my phone number 07014129896 and my account name is adebayo Emmanuel toluwalase
my account was hack by frauster so i went to bank the account was block and re-open so since then i hv nt done transfer from my phone again pls why
Good afternoon FCMB someone sent me money a day before yesterday I haven’t seen it till now and also about the prepaid bill payment I did last 2months I haven’t gotten any token till now and have been calling them they are not solving my problem please help me solve this problem
I use a pos machine yesterday but the transaction was decline but I was debited 13900 and the reversal of the money has not been done
Good evening Fcmb ,I made a withdrawal at POS,it was a failed transaction and I was debited .
Good morning sir,
Time without numbers when i bought recharge card from FCMB, i was debited of the amount without either the recharge card or reverse the amount. Why is it always with FCMB? Any time i intend to buy card online via FCMB account i will be scared of debiting without the card. This is not happening with other Banks. Today i bought mtn card via online from FCMB account, debited without the card and no explanation. The management needs to review and correct this inappropriate staff conduct. Thank you please. 08036791604
Good morning sir,
My account was block ad I don’t have chance to go to the bank cause of my type of job …..plzzz I need ur help