Bolt Nigeria – Driver Requirements, How to Join and Customer Care

bolt nigeria

Within a short time, ride-hailing services have become popular in many Nigerian cities. With this in mind, people patronize such companies because they offer comfort, flexibility, and safety to either the driver or passenger.

Bolt formerly Taxify comes as one of the premium ridesharing brands in Nigeria. It also provides a steady flow of driving jobs for thousands of residents in various cities across the country.

Since Bolt Nigeria offers payments to its drivers, joining the platform is a great idea. But many people are confused about the requirements needed before they can become drivers on Bolt Nigeria.

With this blog post, you will find the steps on how to join Bolt Nigeria. I will also tell you about the company, and its car requirements.

Introducing Bolt Nigeria

Bolt is an Estonian company that was launched in 2013. Today, it has branches in over 30 countries, including Nigeria. However, the brand changed its name to Bolt in February 2019.

Related: Uber Nigeria – Driver Requirements, How to Join and Customer Care

You can find Bolt cabs and customers in Abuja, Benin City, Ibadan, Lagos, Owerri, Uyo and Calabar.  Now here are the requirements you should fulfil before you join the Bolt Nigeria platform as a driver.

Which Cars Are Accepted by Bolt Nigeria?

To ensure the comfort and safety of its users, Bolt has a list of conditions which all cars on its platforms must meet. Below are the requirements.

  • Four-door Sedan or SUVs
  • The vehicle should be in excellent working condition.
  • Vehicle must be large enough to contain at least four people comfortably.
  • Vehicles must be no more than 15 years old. Bolt Abuja allows only cars not more than ten years old.
  • No hatchbacks cars or any 2-door vehicles.

For a full list of recommended cars for this service, click this link.

What Are Bolt Nigeria’s Requirements for Drivers?

Apart from offering strict requirements for the models of cars accepted by Bolt Nigeria, the platform also provides conditions for drivers/partners that wish to join the service.

  • Own a valid drivers license
  • Own Divers Shield Insurance cover.
  • Hold an AutoGenius Vehicle Inspection Report
  • Attend driver training for service quality and use of the Bolt driver application.

Steps to Join Bolt Nigeria

If you and your vehicle meet Bolt Nigeria’s conditions, then you can become a driver on the platform with the following steps:

Create an account

Register your profile by visiting https://partners.taxify.eu/driver-signup. If you plan to use three or more vehicles, register as a fleet owner.

Begin training

After registering your profile and verifying your documents, an invitation to attend an onboarding session will be sent to you.

Inspect your vehicle

Get your vehicle inspected at your nearest AutoGenius facility. During this stage, you should also purchase your Drivers Shield Cover

Get activated

Visit their offices for an onboarding session Monday – Friday in Abuja (09:00 and 15:00) and Lagos (09:00 and 16:00):

  • Abuja: No 10, Volta Street (Off Thames Street), Maitama, Abuja
  • Lagos: 63 Razak Balogun Street, Surulere, Lagos State

Visit their offices for an onboarding session Monday – Friday at 10:00 and 13:00 in Benin City, Ibadan and Owerri:

  • Benin City: Ehanire House, 34 Akpakpava Road Benin City. Benin
  • Ibadan: 2nd Floor, No 34 Samonda Road Ibadan
  • Owerri: No. B49/B66 L’Arcade Mall, 14C Okohia Layout, World Bank Area L, New Owerri, Imo State.

Remember to go to these centres with your valid Nigerian driver’s license, vehicle license, and AutoGenius Inspection Report.

Bolt Nigeria Customer Care Service

For inquiries or complaints, you can reach Bolt on Social media (Facebook, Twitter and Instagram) or with the addresses in the following cities.

Lagos

Drivers and Customer Support: lagos@bolt.eu

New Driver Registration: lagos-signup@bolt.eu

In-Person Support: Plot 9 Gabriel Olusanya Street, off QMB Builders Mart Road, Elf Bus Stop. Lekki.

Abuja

Drivers and Customer Support: abuja@bolt.eu

New Driver Registrations: abuja-signup@bolt.eu

In-Person Support: No 10, Volta Street Maitama (Off Thames Street)

Benin

Driver and Customer Support: benincity@bolt.eu

New Driver Registrations: benin-signup@bolt.eu

In-Person Support: Ehanire House, 34 Akpakpava Road Benin City. Benin

Calabar

Driver and Customer Support: calabar@bolt.eu

New Driver Registrations: calabar-signup@bolt.eu

In-Person Support: The LiftHub Complex, 6A Housing Estate Road (Opp first bank Marian branch), Calabar.

Ibadan

Driver and Customer Support: ibadan@bolt.eu

New Driver Registrations: ibadan-signup@bolt.eu

In-Person Support: 2nd Floor, No 34 Samonda Road Ibadan

Owerri

Driver and Customer Support: owerri@bolt.eu

New Driver Registrations: owerri-signup@bolt.eu

In-Person Support: No. B49/B66 L’Arcade Mall, 14C Okohia Layout, World Bank Area L, New Owerri, Imo State.

Uyo

Driver and Customer Support: uyo@bolt.eu

New Driver Registrations: uyo-signup@bolt.eu

In-Person Support: 253, Oron Road (Before Shelter Afrique), Uyo.

Bolt Nigeria Customer Care Service Number

08021818881

How Much Can You Make as a Driver with Bolt Nigeria?

Taxify Nigeria takes 15% of the fare while the partner keeps 85%. For instance, if you earn #10000 per day; Taxify deducts #1500. Overall, a driver should make within #40,000 – #100000 a week.

However, your income depends on the following:

  1. Location: Areas with high population rates and good roads tend to have more riders. You can also get more clients from malls, hotels, and shopping centres.
  2. Time: Rush hours are a great time to have more passengers. You also make more money as a full-time driver than as a part-time one.
  3. Occasional bonuses offered by Bolt.

Conclusion

And that’s how you can become a Bolt Driver. You can get additional information by visiting any of their offices or visiting their website.

Posted by Abiodun Adewusi

Abiodun Adewusi is a freelance writer who lives in Nigeria. As a writer, he is passionate about providing content on technology helping people keep up with the latest trends. You can see some of his work on Medium and Ezine.

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