UBA Customer Care Line – UBA Customer Care Online Chat

uba customer care line - UBA customer care online chat

If you have enquiries you can either get through to UBA customer care line or use the UBA customer care online chat. If you are a UBA account holder, there are times when you have an issue and need to get it resolved. UBA customer care line is available to its customers 24/7 and they have competent agents ready to solve all customer complaints.

Problems Solved by UBA Customer Care Line and Online Chat

  • Information on UBA products and services.
  • Account balance enquiry
  • Card transaction issues
  • ATM card block request
  • Online banking enquiries
  • Online banking password reset
  • Stop cheque instruction
  • Card PIN re-issue request
  • Statement of account request
  • All complaints spanning across all UBA products and services.

UBA Customer Care Line Phone Numbers – 24/7 Availability

If you need to speak to UBA customer care on phone, dial any of the numbers below. Make sure you have enough airtime on your phone if your complaint is much.

  • +234 700 2255 822
  • +234 1 280 8822

UBA Customer Care Online Chat – 24/7 Availability

If you are the online kind of person then this option is for you. It is actually economical to contact them online instead of making calls to them.

WARNING: I’ve seen people dropping complaints and posting their bank details here, this is wrong and we will not be held liable for any scam or deductions that occurs on your accounts by preying scammers. This is just a guide on how to get through to your bank’s Customer Care service. Be warned!!!

How has been your experience with UBA Customer Care Line and UBA Customer Care Online Chat? Drop comments below.

Related: How to use UBA Leo on WhatsApp

Posted by Biodun

Passionate about Technology and everything concerning it. Avid Gamer and Music Lover. Loves Chelsea FC. Overall, a nice guy. Find me on Instagram and Twitter.

110 comments

  1. Hi, i was unable to use the transfer code and i also want to know if i download UBA app, i will b able to use it wit visiting the bank

  2. My name is Presidor Pre-Gee. I withdrew N3000 from my Account, from Stanbic IBTC ATM @ shop rite Apo but didn’t get the money. I was told a refund will be made within 24 hrs, but up till now I have no received the refund.

  3. My name is Presidor Pre-Gee. I withdrew N3000 from my Account, from Stanbic IBTC ATM @ shop rite Apo but didn’t get the money. I was told a refund will be made within 24 hrs, but up till now I have no received the refund.

  4. Hello; pls i am unable to use the *919# Service to make transfer. It keeps saying the pin is incorrect pls urgently need ur help..

  5. Hello, my name is Etim. I tried withdrawing on 29th of november from UBA ATM with my UBA verse card, i was debited but didn’t get the cash. Up till now have not gotten a reverse of the transaction

  6. hello, while trying to make a transfer to my Uba account the feedback I got was that the account doesn’t exist, the same account I used just two weeks back.

  7. I download mobile app ad am unable to use d app I was told DAT my account is not servings or current account I dot understand day pls

  8. I download mobile app ad am unable to use d app I was told DAT my account is not servings or current account I dot understand day pls and I also downloaded d secure pass I was told DAT I will received a text through SMS I did not received it

  9. I wanted to wiithdraw N10,000 through my First Bank ATM card on 4/12/17 at a UBA branch in Ogba, I was unable to withdraw the said amount due to network problem but was debited immediately. The issue is that it has not been reverted since that day, I’ve not collected my money back. Thank you

  10. Pls I wat to do an online transfer to other bank and I was required to put my pin, I put my pin correctly but all they keep showing me was incorrect pin. Pls wat will I do to recover my pin?

  11. Why is it that you cannot transfer money with UBA code *919#? The Bank is too local for my liking. I have been trying for days.

  12. I just reset my pin so as to transfer, now I can’t even transfer because it keeps taking me back to previous page

  13. Hi Admin, I just noticed someone hacked into my Gmail account which I used for my UBA account, Pls I want to know if this action can lead to any issues. Pls reply

  14. Good evening am Taiwo oluwaseun I used my ATM card at paga is 27/1/2018 @ 12:19 pm and I receive Alert twice debit with #5100 account number is 2085269549

  15. hi, I just downloaded UBA mobile app and i’m having issue with the registration process…saying my verification code is not correct and all that. what do I do??

  16. hello, i am trying to use my Dollar ATM in North Cyprus but is not working, i don’t know if you guys can help me

  17. Hi Team uba please yesterday 17march I transferred airtime of 1500Naira to a glo num from my acct and I was debited but the person did not receive the airtime.pos wat happened?

  18. Good morning sir/ma. I noticed a reduction in my account balance and this is not the first time of u people doing all this shit. I think am going to close down ur account because it is becoming unbearable for me. Please find something to do to it. The amount deducted was #1250. Thanks.

  19. Good morning sir/ma. I noticed a reduction in my account balance and this is not the first time of u people doing all this shit. I think am going to close down ur account because it is becoming unbearable for me. Please find something to do to it. The amount deducted was #1250. Thanks.

  20. my name is amusa toheeb omotola, i just open acct with u and my phone as lost i don”t no my acct num how can i get it back

  21. 6000k was deducted from my account early Saturday morning I tried calling customer service all I keep hearing was busy I went to the bank on Monday to complain and they said before the end of the day I will receive my money up till this moment nothing yet. And the so called customer service line is still busy

  22. This is not a scamming website, I repeat again this is not a scamming website. If you and all those making comments are literate enough, you should use your brain and read what the article is about.

    This is a guide on how to contact UBA’s customer care, I never wrote anyone should drop any bank details here. Please use your brain and read very well.

  23. 17553 naira was deduced from my school fees
    i have been going to uba branches including where i opened the account but they all arent doing anything about it
    please help me

  24. my facebook account i use for ubagroupbanking has been hacked am trying to register with my new account but loe is saying have already registerd how to i register again please

  25. I Garba Musa i was trying to send money to another account, but the balance in my account could not be displayed.

    • I tried to withdraw with my debit card through an Atm, but the Atm keeps on telling me invalid transaction…
      Please I want to know the cause?

  26. please i’m looking for a way to get back my BVN number which i can;t remember thge name and the phone number i used to register for BVN then.
    it was a long time ago when i was ignorant about the usefulness and the meaning of BVN which made me not to be able to save the details of the process.
    please i need a way for me to get back my BVN number for me to be able to open an account in UBA and other banks

  27. Sir,
    I cannot transfer money to any body due to account status, what do i do to start transferring money and what is wrong with my account

  28. I mistake my name wit my Bvn instead of anigilaje Ibrahim olaitan…….d mistake is Muhammad Ibrahim olaitan

  29. I just finished creating online account I have gotten account number I have provided my bvn number what am I to do next I have even received email confirming the creation of my account

  30. Good evening, I upgraded my account from student account to gem account on 10th of July at idiaraba surulere Lagos branch and up till now no message has been sent to me that the account has been rectified. Pls I need your help urgently bcoz I need to transfer some money for traveling before Friday.

  31. Hi am Esther otobo I have problem on my ATM card pls am into on line business which i tried using my ATM for my facebook advert but is not working which I have registered but I am still experiencing the same thing. I have complained alot what should I do

  32. I have a friend that a scammer from Nigeria took his money. The scammer obtained UBA Visa card and put their con artiest way write name of my friend in the card. But as my friend noticed it is scammer, he complained to UBA at cfc@ubagroup.com but since last week Saturday till now no reply from UBA bank in Nigeria.

  33. Please I do Internet banking I transfer money from my bank account to my bet9ja account for pass two days I haven’t seen the money in my bet9ja account while I received a debit alert of 2000 and that was the amount I transfer. My bet9ja account user name is itzfrancis223

  34. Just checking to see if a account in the name of Robmorris Nigeria Limited is legal and I have his acct number and a swift code and beneficiary address and that your remittance manager is Francis Chukor just making sure this isn’t a scam. Would you please get back to me. My email address is jmorris4350 @yahoo.com

  35. Hello please I want you to freeze an account for me which one of customer just used to frauds someone now.here is the account details 2109215723

  36. plz I want to transfer money to another bank,after all the
    process still, would ask me to enter secure pass so I don’t understand these plz clear to me.thnx alot
    so how do gate my secure pass

  37. Am been try to check my balance from uba account since yesterday is not going, I don’t know what happen I call your business center line they are not picking my call please help me to resolve this problem

  38. Please I recharged mtn card through my UBA mobile app, and my account was debited while the mtn was not recharged.Please what do i do?

  39. Good morning sir/ma. I noticed a reduction in my account balance and this is not the first time of u people doing all this shit. I think am going to close down ur account because it is becoming unbearable for me. Please find something to do to it. Thanks.

  40. good evening,please I lost my atm card and have forgotten my password.And I want to activate my bvn.
    please can u help me activate it online.

  41. i wanted to upload one of my track to net via my ATM CARD, and they said the information i entered was incorrect that i should go and register my ATM CARD for online payment, please any help cause i don’t understand…….just help me out with this please (biko).

  42. i opened an account on Monday ,I received my ATM card on Wednesday
    the problem is that I dialed *904*500 to recharge from my account but it said that my number has not been registered in any bank
    Why

  43. Please UBA should stop debiting my account 2 times or more every month on card maintenance,you people will just be stealing money from my account anyhow, please stop that or I will withdraw all my money with you and go to another bank.

  44. Am being asked for secure password for transfer of 30k and I already got an existing password. Please how do I make my transfer now, really need to cause it’s urgent.

  45. Pls I have an issue with UBA. I can not withdrew or transfer from my account and when I went to their branch and complain, I told me to bring some documents which I did and the promise to it will be open the next day but so unfortunate I have not till date. Pls what else can I do?

  46. 2107428606
    ADIGUN FARUK
    U B A. THIS GUY IS A SCAMMER HE SCAM ME 7000 ON 24TH OF THIS MONTH PLEASE CHACK ON HIM MY MNMBER IS 08168998226 and my account number is 6018622456 keystone bank

  47. like seriously uba has been a very bad bank to me they think we steal before we make money because how will i be getting 52 Naira deducted every month for card maintenance?? though i never complained and yet they will still deduct another 52 Naira for card maintenance in the same month making an hundred and ten naira (#110) for every month i am having my balance here as a proof they are very bad at doing that like seriously i want something done to that my account or else i will block down the account when they don’t give me any funds at all so why do they have to deduct from my hard earning money..

  48. like seriously uba has been a very bad bank to me they think we steal before we make money because how will i be getting 52 Naira deducted every month for card maintenance?? though i never complained and yet they will still deduct another 52 Naira for card maintenance in the same month making an hundred and ten naira (#110) for every month i am having my balance here as a proof they are very bad at doing that like seriously i want something done to that my account or else i will block down the account when they don’t give me any funds at all so why do they have to deduct from my hard earning money.. here is my account number 2081355738

  49. I went to withdraw from pos on the 24th of December with the sum of 24,450,i was debited immediately,but they didn’t give me the money,i was told the money is not in their account,after this i went to the nearest uba to make my complaint,i was given ten days of working for them to work on it,after the ten days i went back to the bank and i was given a slip which stated that the money is with the FBN pos,i showed the pos man the slip and he took 5he slip to the FBN for comfirmation,we were told at the FBN that the money is not with them despite the slip,the man in charge of the pos at the bank then told the man to send a message concerning my transaction to the first monie mobile @FBN.com,he said my bank can also send it to email,after sending the message to the email by the pos man,he said they were told that the money has been paid on the 27th,they wentvto print their acct statement for that day mention by the FBN but the money wasn’t there,i was told to go to my bank to send message to the FBN to claim my money for me,
    Name Ademuyiwa Omolola Olamide
    Acc no 2104364963,number on my account 08072667151

  50. Since i opened my uba account, i haven’t received my bvn number. Pls i really need it in order to collect my atm. My account details are as follows
    Account name:Abba obinna george
    Account number:2123761198
    Phone number :09025319753,08149738107
    E-mail:abbamayang36@gmail.com

  51. Please I was unble to withdraw from my account like wise do online banking after I received a call from the bank that my pin has been divulged to some other people and they where trying to withdraw from my account….I was told to produce my pin after I refuse to,but the so called customer care caller keep calling which I later concede it’s true,I sent my pin and a new verification code was sent to me from uba…..but since then,I find it difficult to do online banking,I can’t transfer

  52. Someone send me 10000 naira but it did not reflect on my account as 60000 was sent tumi my account instead of me to see the 60000 reflect on my balance it was 55000 i saw on my balance so 15000 is behold back from uba what is going on with internet banking uba please I need my money refund back to me please thank you

  53. #1000 was just deducted from my account right now I think for ATM charge or something related to that. But it has not happened since after the first day I got an ATM card.
    What could be the cause please
    Am worried.

  54. Sir, I’ve an issue with refund of Egyptair ticket which I bought online on 17/02/2018. I paid with my UBA ATM Debit card. Due to unforseen circumstances, I was unable to proceed on the journey as scheduled. I communicated the reasons to the airline and they promise to refund. After series of correspondence, the airline inform me that the refund was forwarded on 26/03/2019 and I should check my account with the bank. I visited my branch Nos 10, station road Enugu but they didn’t receive it. What do you think I should do please?

  55. Gud morning 2 d Admin,I withdrew with my ATM from WEMA BANK, OWO yesterday, I was debited 10,000naria and am still waiting for the refund, pls USA should kindly refund it because I want to make use of the money. Thanks

  56. Good afternoon please I try transferring money to someone want but mistakingly sent it as credit. Pls how can I retrive it back

  57. I transfer 7000naira from my access bank to my uba and they debit me instantly but I haven’t seen the money in my uba account pls help me work on it this morning as soon as possible.thanks

  58. Do please help me check on my account, I noticed the withdraw of 11, 000 naira from the account. Account details stated as follow, account name, omoboye kehinde charles, with the account number, 2102807839

  59. hey,good evening. I am wemimo wale and I want to make a complaint about a money I transferred to my bet account from my uba account and it hasnot entered for over 48hours. I tried another one today and its the same making it a total of 1800 which should have entered my bet account so im messaging you to help reverse this or else I would go lay a complaint at your head office

Leave a Reply

Your email address will not be published. Required fields are marked *