Slack Integrates OpenAI’s ChatGPT App

chatgpt app for slack

Salesforce’s Slack is the latest software to integrate OpenAI’s ChatGPT. Since the generative AI was released last November, Microsoft has integrated it into its Bing Search and Google has come up with its own competitor, Bard.

In a blog post on Tuesday, Salesforce announced that OpenAI has built a ChatGPT app for Slack “to deliver instant conversation summaries, research tools, and writing assistance directly in Slack to help millions of companies work more productively.”

The ChatGPT app for Slack, built using Slack’s development tools, is currently in beta but can provide conversation summaries and writing assistance to draft messages. The app can also be used for research purposes on Slack with instant AI-powered answers to “any project or topic.” There is a waitlist for companies and organizations looking to start using the ChatGPT beta app for Slack immediately.

As part of its move into the generative AI space, Slack’s parent company Salesforce also announced Einstein GPT for CRM (customer relationship management). Einstein GPT combines Salesforce’s private AI models and OpenAI’s enterprise-grade ChatGPT  technology “to generate content that continuously adapts to changing customer information and needs in real time.”

According to Salesforce, Einstein GPT can “generate personalized emails for salespeople to send to customers, generate specific responses for customer service professionals to more quickly answer customer questions, generate targeted content for marketers to increase campaign response rates, and auto-generate code for developers.”

The generative AI buzz seems to be on the rise as more technology platforms are embracing it. In February, the popular browser Opera announced the integration of ChatGPT into its sidebar.

Posted by Abiodun

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