If you are a GOTV user you’ve probably come across one or two GOTV errors, these errors stop you from viewing your favourite channels even after paying subscriptions. This article will guide you on how to clear error code on GOTV.
These errors normally occur when users forget to renew subscription plans before actual expiration date. Most people prefer to wait till after expiration to renew payment, this is when these errors start showing on their TV screens. Some other errors like E48-32 occur when you change the position of the antenna of the decoder.
How to Clear Error Code on GOTV – E016 Error Message
- Open the message box on your decoder
- Send “RESET IUC NUMBER” to 4688, i.e. RESET 5678012574 to 4688
- This should solve the problem.
Another way:
- Open your internet browser and visit GOTV page here.
- Click on Easy self service
- Click on Clear Error Code
- Type on your IUC number and select GOTVE16, you may be required to type in a Captcha code for verification.
- Enter Captcha code and click on Clear Error.
- Viola! Error is gone.
Related: DSTV Error Codes and How to Clear Them
How to Clear Error Code on GOTV – E48-32 Error Message
- Check if antenna is properly connected to decoder, if it isn’t, connect properly.
- Tap on the OK button to see signal information
- Go to Menu>Advanced>Installation – click on Auto scan
- If the error is not a general issue from GOTV, channel 48 and 52 will come up for you.
- When the scanning is complete, you see Channel 99. If it doesn’t come up, you will need to rescan to have access to all channels you paid for.
If after everything you are still getting errors, get in contact with GOTV on Facebook here, or here on Twitter. You can call their customer care on these two numbers: 08039003788 or 01-2703232
I subscribed since two days ago but our decorder is not yet working
Hello Blessing, have u cleared the error code?
My channel 25 seens Monday
Why my go TV its showing 16 error while I have subscribed
Clear error code
clear E16 error code
Pls wat can I do my gotv is saying iuc error even after it is resgisted from whr I bought it
Reset 4624090283
Why my go TV its showing 16 error while I have subscribed
Clear iuc 4623067395
Thanks so much
How can I view channels under each Got packages
I subscribe my gotv today and is not yet working what is the curse
After paying channels are not opening
I don’t know what is happening here ooo ,since four days ago ,our gotv decoder is not yet working,I have been calling their customer service, they said that their number does not exist
I subscribed and my gotv isn’t working
Gud evening,pls av subscribed on gotv jolli yesterday on access bank app.& It’s not working,iuc2019275951,I was called by ur customer care to sub.that u av special package,what rubbish is this,jus wasting my fuel since there is no light,If it’s not rectify today & ur care line call me I will raise curse on him or het
I. Subscribe gotv mass but channel 3 9 17 72 are not working
My gotv is showing E48-32. Please help me clear it. ICU 7032244845.
I subscribed since morning until now My decoder is not working yet
I subscribe on my Gotv since last night but not working I try clear error it bringing service time out
hello i subscribed today and my decoded is yet to work. and it writing error code i have tried to clear. it not going kindly please help me to clear it ok. thanks
Hello my decorder keeps showing an error code E48-E32, my antenna is ok. I used my friend decorder on my antenna it got signal it work well but mine is showing me same E48-E42 and signal strength and quality is zeroI on same antenna have done everything possible but is still not showing. Please I need you to help.my IUC number is 2022650499
My gotv is showing e48-e32
Hello friends, my Gotv is showing E16- service is currently scrambled
Have been having error I38 service unvailable on 2028613113 and it’s really frustrating kindly revert
Before i make payment online with my gtbank account, it shows E16 even after i make payment the error is still dere pls help me
We subscribed on our decoder but it isn’t working
7026625029
That the iuc
I am having E33-invalid smart card after subscribing . what is the way forward please??
Hello my decorder keeps showing an error code E48-E32, I have done everything possible but is still not showing. Please I need you to help.
Hi Christy, if you’ve tried all options here and it’s still not working you may have to contact their customer care.
My gotv substitute is not
My recharged my gotv on 21 December 2017 and it has been showing until yesterday 27 December 2017 all channels went out and I tried resetting and the message that came up was first time installation, press ok to continue I have tried to exit, it refused exiting. What do I do to get the message out.
in my gotv , I am experience error code 48-32, I have done everything to remove it , but is till showing same error, pls help me
Same with me oo. I don’t know what to do
What could be the problem of my African magic epic channel 9 cracking constantly? Other channels are showing well.
There is an error message on my decoder and I don’t have a remote ,Can u please help me to clear it IUC”4622323036″ Thank u
Pls o my gotv is showing me first time installation pls I need help
I recharge my gotv yesterday but keep showing me error code, what can i do to clear the error code
i changed the location of my GOTV and most of my favorite channels are not showing 2,3,4,14,29,25,108,95etc ihave a full bouquet and followed this step
Check if antenna is properly connected to decoder, if it isn’t, connect properly.
Tap on the OK button to see signal information
Go to Menu>Advanced>Installation – click on Auto scan
If the error is not a general issue from GOTV, channel 48 and 52 will come up for you.
When the scanning is complete, you see Channel 99. If it doesn’t come up, you will need to rescan to have access to all channels you paid for.
Please help clear error 66-32 coz av tried en itz not working
a friend of mine has got a problem on his go tv its saying clear erro codes e16-17-48 prease help him to clear those erro codes
iuc number is 2020953061 and the phone number is 0963475634
please I need the customer care numbers apart from 08039044688
hello please subscribe but my big brother naija channel is nt working….. what should i do? iuc number 2028790115
You may need to contact customer care.
pls help me clear e16 error code,channel 29 stop showing despite having subscription, my iuc no is 4623379430
Please channel 29 is not showing iuc-2019339918
Pls help me to clear error E16 my Iuc no is 7032355363 thanks
My gotv is showing E48-32. Please help me clear it. ICU 7032495251
Pls my channel 29 is not showing iuc number 4622448632
Please my channel 29 is not showing IUC number is 4622598604 February 22 2018
I subscribe since and up till now it has not come up pls can u help me clear the error message, my Iuc number is 4613346732
I renew my subscription to but am still experience error code 48-32, I have done everything to remove it , but is till showing same error, pls
2/3/2018
I just subscribe since 2days ago now.. error E16 not still cleared
Hello. I subscribed my gotv on the 1st of march and on the 4th of march and it went out showing error message trying to reset manually but not working I need your help
Please is showing error code 16,IUC no: 2029095354. Pls help me fix it up
Pls help to fix error code E48-32..we have tried all options listed here.. We are still facing same issue..iuc number 2020651027
t 9:45 pm
Hello my decorder keeps showing an error code E48-E32, my antenna is ok. I used my friend decorder on my antenna it got signal it work well but mine is showing me same E48-E42 and signal strength and quality is zeroI on same antenna have done everything possible but is still not showing. Please I need you to help.my IUC number is 7023681082
I recharge my decoder (gotv) yesterday online and all other channels except event channel I don’t know what to do
my decoder is showing me error mssage E16. Please help me clear this error message to enable me watch my favourites channels my IUC 2018905947
Im new customer whereby I buy this decoder from another person so please RESET 2018771050 maisha magic channels
gotv called me to subscribe on the 23rd of March and was promise to be given 500 recharge card and i did on 24th and since then ni credit and my bbnaija channel 29 has since been scrambled out and since then ave been calling and it has not been a good respond plse how can I wash my bbnaija and my 500 card.
hello I subscribed but bbnija channel 29 is showing E16 error code. what will I do? IUC is 4613668301. kindly assist. thank you
Hello,I just recharged my Gotv now and it yet to be activated,have tried clearing the error code but it’s not working.Kindly do something abt it please.IUC:2004459021
i tried clearing the error code in channel 17 but not still working i dont kown y
Over 24hours now Gotv cant clear simple E16 error code. *7018782989* I think everyone should just go and buy startime
I recharge my govt since yesterday and it yet to be activated
I have subscribed since 2 days ago, my decoder 4613447218 is not working. Kindly assist, please.
I recharge my govt through gtb account but is not yet activated my iuc number is2017755901
I subscribe since morning, I have tried my best to clear the error but the message am getting is that my gotv is suspended, my IUC is 4601544435
Your GOtv account is suspended. Please call +2348149860333 today to reconnect your account and continue to enjoy great family TV entertainment. That’s the message am getting. IUC 4601544435
How can you be this stupid? The message says you should call a number. Then call the number na
I just subscribed and its not coming up please my iuc no 462234500
I was told my account is suspended after recharge. Please can you lift the suspension because I have a programme to watch now. My IUC is 2019543302. Thank you
Thank you Gotv my suspension has been lifted.
I recharge my gotv on Saturday 9th June 2018 and up till now it’s still showing e48-32. I very tried everything, still not working
Pls if my account is suspended Pls can u lift the suspension. My iuc number is 2021756121
clear error codes IUC4613945390
I just subscribe yesterday morning for 3 months am not happy ,please take the error code out now or will stop subscribe each time subscribe I face the same problem
how to I solve the issue, my gotv is showing E48-32 searching for signal
clear error code 4613225441
My account is suspended help lift it, my IUc number is 4613140372
I have been having error E17 on my gotv for the past four days. The subscription is still valid up to 22/07/2018.
Pls o my gotv is showing me first time installation pls I need help what can I do
08121405469
I have error on my channel 12 pls help me 7023737916 my iuc number
I have error on my channel 12 pls help me 7023737916 my iuc number
I’ve been trying to connect our Gotv at work it’s showing e48-32error code. Signal strength is 1%. I want to fix it before subscribing . I’ve tried all listed above,yet to no avail. Iuc no: 2029086405
Kindly am not getting gtv signal. Error 48_32 not going away. Please help
Kindly help me, I have been trying but its keeps showing E 48-32 . my IUC is 4622530046
Pls help to fix error code E16-32..we have tried all options listed here.. We are still facing same issue..iuc number 2014276839
why is my number 17 not showing
My IUC number is 2028795468 and i just sub my gotv but number 17 is not showing
gotv is useless
Good evening, my account is suspended kindly help me out.
My IUC Number: 2018952422
Thanks
m
Hello my decorder keeps showing an error code E48-E32, my antenna is ok. I used my friend decorder on my antenna it got signal it work well but mine is showing me same E48-E42 and signal strength and quality is zeroI on same antenna have done everything possible but is still not showing. Please I need you to help.my IUC number is 2019299617
My iuc is 7023972969. Recharged yesterday and my tv connected immediately but after 3 hours, E32-48 started showing and i have tried all the above steps but no way. What can i do?
My account is suspended. Kindly help me out. 2019373012
Just changed the location of my recharged gotv, but error code E48-32 showing since then. Please fix IUC 2018920999
All the important channels on my gotv have disappeared. I have scanned and rescanned to have them back but to no avail. Please, any solution?
Try to contact them
I subscribed since morning and still showing E16 error code, plz clear it for me. IUC number is 4613954498. Thank you
My subscription is a week old and i am not satisfied, it has been showing me ErrorCode E48-32
but the Antenna has been in that position all year long
MY IUC NUMBER IS (2022327671)
My iuc no is 2009363980is being showing E48-32 and I have try to reset it, reset to 4689 and still the problem persisted, what shall I do?
My yoruba station no5 is not working
Please I subscribed on my gotv but am still experiencing E16 since yesterday
7018777982..
08188920667
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Please, why is my account suspended? Your service is no more favourable as expected.You have failed us with your service. You need to to work on your technicality. My IUC no: 7023686049. Please, resolve the problem for me.
What is actually happening ? If Gotv management don’t have what it takes.. Then they should better look for a better business to join than this……….
Clear reset IU 2020963281
Please kindly clear error code 2028928284. I have tried to reset through ussd,and it’s still showing error code. I have tried everything yet nothing is showing. I just made the payment today.
Can u please lift the suspension on my decoder iuc 4601618630
Please can you help me to clear the E48-34 error code my iuc-4601531066—my phone number-08181089558
I subscribed today, my channels are not showing and its showing “SMS reset 7028793435 to 4688 to clear this error”
I have tried gotv easy service online, but its still not cleared.
Iuc – 4601935918
I subscribed yesterday my channels are showing but it stop showing yesterday showing e16 iuc 4613685064
good day
please have recharge my gotv but it yet to work
I’ve tried clearing the error code
But I was told my account has been suspended and I tried calling your customer care number but it’s not going through
Please clear error E66-32 on my decorder iuc 2017430212
My decoder keeps on showing E48-32 and at thesame time cracking I try every thing possible but it couldn’t stop my Iuc number is 4622617403
My go is displaying E48-32
IUC number is 7026545920
Pls help me clear E018-0, since I subscribed I can’t view African magic family channel2.
This issue has persisted for monthS ans I’m tired now.
My IUC = 7031980345
Clear for me error e48-32 in 2017293693;
Please clear error code E16 IUC Number 2015929271
Please clear for me error E48-32,my iuc is 7032075292
Please clear error E48-32 my IUC number is 7023886974.
Kindly clear the error for me E48-32 IUC number 7023886974.
I’m tired of this error everytime….most especially, the error code thus come up whenever we switch to generator, and I will later end up going to bed in anger because the error will not clear no matter all the auto scanning. Please help me rectify this error, I hardly enjoy my subscription every month. Have sent e-mails regarding this situation severally but no attention was drawn to my complaints. My IUC no is 2009600939.
Kindly Clear E48-32 error message for me IUC 7028997697
Kindly clear E16 error iuc 2022475937. I subscribed since on the 11th, whereas my subscription to last till 12th April… ❓
Would you kindly clear code E017 for me. My IUC No is 7031534623. Your quick response will greatly be appreciated.
The said my gotv is on suspense, how do i remove it?
Please clear for me E66-32 error codes IUC no is 2022459189
Kindly help me clear e16 on my GoTV. It keeps saying suspended.
No – 4623852832
Thank you
I just got a new Gotv decoder and my experience with it so far as not being pleasant at all, it as been showing me E017 and E46 -36 or whatever, can’t even remember. and that some channels like: TVC, silverbird, Dove tv etc are not available in my country Nigeria which baffles me. Please am begging you in the name of God please fix whatever might have been causing this coz is so frustrating and annoying. My antenna signal is perfectly ok. My IUC :7035262097
Pls have tried everything to clear error E48-32 all to no avail. And customer care is not even helping at all. Called them severally. 0% strength and quality. My IUC no 4613214915
my decoder is not working i paid two days here is my luc number2022276129
Can you please lift the suspension on my gotv decoder with IUC No : 2021803461 Mowanuola. 09093750584. Thanks
I have subscribed more than 48hrs but still having error code 16-32 and I’ve tried to clear the error but still can’t watch any of the channels. My IUC number is 4613417072. Please do something about it as a matter of urgency.
I mistakenly entered a wrong IUC number while trying to activate my gotv…. Wrong IUC entered:46222897208 instead of 4622297208…. Please what do I do
Gotv is scam, how would I subscribed and not even local station is showing, and money had been deducted from my a/c, that was what happened in my last sub that I had to repay again and they debited me twice, you people should just continued with the rubbish, or has multi choice brought NTA also not even that is showing
When the transaction is going online the muilt choice would not bring any error in transaction because its been a long day you’ve subscribed after payment she would now be saying error you deserve to be sue for this, I would not know whether those days I’d not watch will be added to it, I’m not begging you to fix it again if you people like let it show error e1000-1m, my iuc no:7023580514
‘Pls I don’t really understand this suspension of a thing or this package is not for you.,,..E16 this service is scrambled,,, pls can someone elite me on what to do with these..09050208245
I did subscription yesterday but yet to show now
There is an error message on my decoder and I don’t have a remote ,Can u please help me to clear it IUC”4622323036″ Thank u
I make a subscription to my gotv this afternoon 17 november 2019 by 12pm yet my gotv dosent work .this my iuc number 2029023833 please help me resovle the issue
i sub [1900] on my gotv account yesterday [22 of december], and is not working so pls help me clear the error, this is my decoder number [7028943294]
Pls why my decoder is writing, first time installation press ok to continue. No signal all. Strength 0%, quality is unlocked 0%
All my Gotv channels are cracking. Iuc 7034826152.
Please my gotv doesn’t show at night,every night it will be searching for signal and it will write E48-32 and it won’t show anything at all. But during the day time,it will show perfectly. And it is giving me cause to worry.
I am even frustrated because my son won’t stop crying every night because he wants to watch pjmask and it’s not showing.
Please kindly assist me,I will be grateful if u do that. My name is Amaechi Rejoice,my IUC is 7034849429. My subscription has not expired. Please please please help me and work on it.thanks
Please, what is the problem with GOTv?. My gotv app keep retrieving account for eternity without going further. I couldn’t access my info and make payment. I have to use firstmobile. After payment to clear error code E16 became another issue. I have been calling the 2 customer care no but not going at all.
Kindly do something or i trow away your decoder.
Please help there is an error showing on my screen, I have tried all possible means including resetting but non has worked. My iuc number is 4623006216
How do I clear error message E018-0 on a particular channel
My Gotv has been subscribed since three days now but it’s not showing, E16 -service is currently scrambled. That’s what is showing , pls my icu number is 2016934093
Pls help me to clear the error on my gotv 7023737865 1640 subscribers
Hi am ganiu obashola my goth is bringing out error code E48-32 I need you guy help this is my IUC/SC:7525325153
My decoded is bring out E48-32 error code
I subscribe my gotv but it’s not all channel that is working I have 10 18 84 102 107 108 110, pls me out.
Help me to clear error on my gotv and my decoder is showing E48-32 please help me out
Zambia luanshya kamireda 4624090283
My go is displaying EO16-0:
my gotv is show me erro code even as i just finish recharging my gotv
my gotv decoded is not veiwing any thing, and i just did the subcrition now here is the iuc no:8072520263 please you guy should clear this for me
wahala wahala police go arest everybody today